CVE-2026-48189 — Bypass DedicatedAgentToCustomerGroups Setting
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the featu…
Published: 2026-06-01 · CVSS: 5.7 · CVSS 3.1
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Source: CVE Program · Revision 8b16575c39f1e1810c5e863010da073d2d3285e7