CVE-2020-1777 — Agent names disclosed in chat feature
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is…
Published: 2020-10-15 · CVSS: 4.3 · CVSS 3.1
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
Source: CVE Program · Revision 8b16575c39f1e1810c5e863010da073d2d3285e7