CVE-2020-1767 — Possible to send drafted messages as wrong agent
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it wi…
Published: 2020-01-10 · CVSS: 3.5 · CVSS 3.1
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Source: CVE Program · Revision 8b16575c39f1e1810c5e863010da073d2d3285e7